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 Help
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Your hi-resolution download
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A:
If you ordered a hi-resolution download of your image from an event,fair or thempark, please allow 24-48 hours to receive a second message which include the link to your image. Once you receive the second email you may follow the directions below to store your image onto your computer.
Directions:
1. Right-click on the image below and select "Save Target As..."
DO NOT SELECT "Save Picture As..."
Choosing this option will not allow you to save the high resolution version of your image.
2. After selecting "Save Target As..." a save box will immediately appear. You may then choose the location you would like to save your image. ie: Desktop/Local Disk (C:)
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We hope this section has been helpful in answering
your question, if you continue to have problems, don't hesitate to
send us your question by email at any time.
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